With all the attention on corporate compliance to regulations such as Sarbanes-Oxley and HIPAA, the need for security of information and customers records is at an all time high. Until recently there was no cost-effective method for the secure remote retrieval of Call Detail Records from the buffer devices attached to telecom switches, and corporations either had to confront exorbitant costs to attain secure retrieval or risk unauthorized use or theft of CDRs.

Partnering with Western Telematic, Incorporated (WTI) of Irvine, California, TelSoft Solutions has engineered a call accounting system that eliminates the need for added equipment, software, or secure network connections.

"Enterprises who need to track Telecom expenses from multiple locations no longer need to worry about insecure CDR data retrieval from remote switching

locations, or the need for highly expensive solutions to make them secure," said Don Simons, CEO of TelSoft Solutions. "This is especially important for security-conscious organizations such as financial institutions and health-care organizations, who not only need to keep data secure from unauthorized users, but must also adhere to stringent regulations regarding proper recipients of data. The NetLink II addition makes it possible to securely retrieve call detail records right over the internet."

Telsoft's MegaCall tracks telephone call activity generated by any type and any number of PBXs from call record source to assignment of accountability. It analyzes call activity for an entire enterprise from a single web-enabled centralized system. All information is collected in real-time and is immediately available for viewing and reporting -- an essential support for telecom expense management

throughout the enterprise.

NetLink II is the latest in the line of WTI's best-selling PollCat PBX data recorders, the first of its kind to offer Secure FTP (SFTP) for CDR transfer and Secure Shell (SSH) for user authentication. Prior to the introduction of NetLink II, remote secure retrieval of CDR data required hundreds of dollars of extra equipment per remote switching location, and much of the time the data had to be transmitted over a phone line or private network connection. Because of NetLink II's state-of-the-art security features, the extra equipment is no longer needed, and data can be transmitted right over the public internet, greatly reducing connection costs.

This partnership has added another tool to help companies remain compliant in the ever-tightening grip of data security.

About the author:

Bruce Boyers is a freelance technical writer based in Glendale, CA

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